What if I want a product that is not on your website? TOP
Please use the Contact page to e-mail me with what you have in mind and I will do my best to see if I can create it for you. I love hearing from my customers!! : )
What do I do if I have a question about a product? TOP
Please visit click on "Contact" and e-mail your question to me. I will respond within 24 hours.
What payment types are accepted? TOP
All payments are routed through PayPal, so you can pay by e-check, credit card or your PayPal account. If payment is made by e-check, your order will not be processed until payment has cleared.
What is my order lead time? TOP
Orders usually ship within two or three days from receipt of payment.
How do I receive free shipping? TOP
Orders of $100 or more in product (before shipping and tax) automatically qualify for free shipping. Shipping charges are automatically removed from the total when this requirement is met.
What is the shipping method? TOP
Orders are shipped via USPS or UPS and usually arrive in 2 - 5 days (mailing days if using USPS or business days if using UPS).
How are shipping charges figured? TOP
Shipping charges are based on the weight and size of the item.
Where are orders shipping from? TOP
Orders ship from Round Rock, Texas.
When are taxes charged to my order? TOP
Taxes are charged on all orders shipping to any location in Texas. Recent changes to the law dictate the tax rate is based on order's point of origin (Round Rock, TX) rather than destination location (shipping address you supply). In this case, the tax rate is 8.25%.
How do I request a donation for a non-profit? TOP
Please use the contact page to make your request. Every effort will be made to make a donation to charities for children.
